Address: Uhuru Road, Opposite Uhuru Gardens, Kericho, Kenya

Phone: +254 715 986 777

Email: info@westside-stationers.com

Website: westside-stationers.com

Not Just a Stationery Store, But a Comprehensive Solution Provider

 

FREQUENTLY ASKED QUESTIONS

Please read our FAQ before sending us a message.

We sell a wide range of products including IT equipment, accessories, office and school stationery, sports equipment, textbooks, and office furniture. Our goal is to provide everything you need for work, study, and play.

To place an order, simply browse our catalog, add items to your cart, and proceed to checkout. You can follow the on-screen instructions to complete your purchase securely.

We accept various payment methods including Mpesa, credit and debit cards, PayPal, and bank transfers. All transactions are secure and encrypted for your safety.

Yes, we offer international shipping. Shipping fees and delivery times vary depending on your location. You can find more details on our shipping information page during checkout.

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier’s website.

We offer a 30-day return policy for most products. Items must be returned in their original condition and packaging. Please refer to our return policy page for specific details and instructions on how to initiate a return.

We only sell Brand New Books.

Yes, we offer bulk discounts for large orders of office supplies and furniture. Please contact our customer service team for more details and to get a customized quote.

Yes, we offer warranties on many of our IT equipment and electronic products. Warranty details vary by product and brand. Please check the product description or contact our customer service for specific warranty information.

You can contact our customer support team via email, phone, or live chat. Our contact information and hours of operation are available on our “Contact Us” page. We are here to assist you with any questions or concerns.

Yes, we offer installation services for office furniture. You can select this option during the checkout process. Our professional team will deliver and assemble the furniture at your location.

We regularly offer special deals and discounts on various products. You can sign up for our newsletter to stay updated on the latest promotions or check the “Deals” section on our website.

If you receive a damaged or incorrect item, please contact our customer support team immediately. We will arrange for a replacement or a refund, depending on the situation.

Yes, we offer gift cards in various denominations. Gift cards can be purchased on our website and are a great way to give the gift of choice to friends and family during peak seasons .

Product availability is displayed on the product page. If an item is out of stock, you can sign up to receive notifications when it becomes available again.